Returns & Exchanges

At Aqualogica, we want you to love your glow, which is why we offer a hassle-free 7-day return policy for unused and unopened products. If your order arrives damaged or incorrect, we are committed to making it right with a prompt replacement or refund.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return within 7 days of delivery.

• 2.
  Quality Verification

  Upload clear photos of the product, including the outer packaging and invoice, to help our team verify the condition of the items.

• 3.
  Reverse Pickup

  Once approved, we will arrange a free reverse pickup from your address; please ensure the product is packed securely in its original box.

• 4.
  Refund Processing

  After the returned item reaches our warehouse and passes quality inspection, your refund will be credited to your original payment method within 5-7 business days.